Frequently asked questions about AI solutions

Seven services in two directions. AI solutions: chatbots with AI, process automation, AI integrations and custom AI applications. Web services for your site: audit, redesign and SEO optimisation. You can start with one direction or combine several.

Yes, and often even more than for large companies: in a small team every hour saved is felt. You do not need a big budget to start: together we choose the one process that takes up most of your time and start there.

We start from the business task, not from a tool chosen in advance. We review your process or website, look for a practical way to solve the task and explain the trade-offs before anything is built.

A technical brief is not needed. It is enough to describe what runs slowly in your work, what keeps repeating or what scales badly: a task, a bottleneck, a stage of the customer journey. We will study the context and continue the conversation with practical questions.

It depends on the complexity: a chatbot based on approved materials usually launches within a few weeks, while automation with several integrations can take two to three months. You receive the timeline estimate together with the proposal, once we understand the process.

As a rule, no. First we look for practical ways to connect AI with your website, CRM and current tools. We recommend replacing them only when there really is no better path, and we explain why.

Yes, the solutions are designed for people without a technical background, and at launch the team gets the training it needs. If anything stays unclear along the way, you ask and we work it out together.

The cost depends on the process, the systems being connected and the languages you work in, which is why we do not work with fixed prices set in advance. We prepare a personal proposal once we understand exactly what you need, and the first conversation is free. We break the pricing factors down in detail in the blog article “How much does an AI solution for your business cost?”.

Usually both: a one-off implementation cost and monthly running costs – the use of AI models, hosting and adjustments. They are listed separately in the proposal so that you know exactly what to expect.

No, and that is exactly why we show the implementation cost and the monthly running costs separately, before you sign anything. If you later want extensions beyond what was agreed, they are discussed and approved in advance.

From the very beginning we define which data the solution uses, where it is stored and who has access to it, and we explain these decisions in plain language, without legal jargon. Your data is used only for the agreed project.

Yes, and it is one of the most common situations in Moldova. The materials are prepared and tested separately for each language, and the chatbot replies in the language the client writes in: Romanian, Russian or English.

Yes, AI can make mistakes, so we set the solutions up in a way that keeps control with your team: we define where AI only prepares the work and where a human check is mandatory, and unusual situations always reach your team.

In the first weeks the solution is adjusted on the basis of real situations: which questions did not get a good answer, what needs to be added. We stay in touch for support and extensions, but we extend only when the next step is justified for the business.