AI chatbots for business

We design the entire dialogue scenario from your brief. Each channel – text and voice – and each language is added to the scope separately.

Discuss a chatbot What needs to be defined

Capabilities

What the solution does

The solution covers the agreed scope: from the dialogue scenario, which we design ourselves, to passing complex cases to a specialist.

  • We design the dialogue scenario together with you
  • Each channel is added to the scope separately
  • Changes to the website or the CRM are already AI integrations

Answers from a scenario

We design the dialogue logic based on your brief.

Languages and channels by scope

Up to 3 languages in the base package, more as an extension.

Captures the details of an enquiry

It clarifies the details of the enquiry and passes them on in a structured form.

Hands over to an operator

The rules for handing a conversation to a human are fixed for your project.

Result: an instant first response on the selected channels and languages, and transparent pricing based on the number of connected channels.

What you get

We define the boundaries of the solution in advance

We work this out before the project starts: fewer changes along the way and fewer questions at launch.

  • Customer support
  • First-line enquiry handling
  • Lead qualification
  • Internal service desk

Clear scope of work

We know what the project includes and what affects the outcome.

Realistic timelines

We agree the timelines around your tasks, not around guesswork.

Fewer reworks

We take the important details into account in advance, not as we go.

Transparent requirements

We record what we agree in writing and in plain language.

Result of this stage: an agreed outline of the solution before the work starts.

Other services

What else we can do for your process

If the task is broader than a single scenario, we bring in adjacent services and put the whole solution together.

When there is a lot of routineProcess automationParses documents, keeps records and prepares drafts.When systems need connectingAI integrationsSearches your materials and moves data between systems.When you need a separate productCustom AI applicationsGuides users through a scenario with roles in mind, with AI helping at the right points.When it is unclear what holds the site backWebsite auditAn independent review of the site – from legal risks to speed and conversion.When the site has fallen behind the businessWebsite redesignWe rebuild the page structure and the interface around your current goals.When the site is hard to find in searchSEO optimisationWe put the technical setup, the structure and the copy in order.

From the task to the rollout

A clear path from the process to the launch

The scope, the timelines and the support depend on the process, the data and the integrations. We name them once we have reviewed your task.

01

Process review

Stages, people involved, sources and data quality.

02

Scope agreement

Responsibility, human review and acceptance criteria.

03

Development and testing

We build the solution and test it against real scenarios.

04

Launch and support

We launch it and support it within the agreed limits.

Describe the first questions your clients ask

What they ask most often, which channels enquiries come through and what should stay with a human.

Discuss a chatbot
  • First consultation is free
  • A person from the team replies
  • We will tell you whether the solution fits